Patients are the heart of Mayo Clinic Cardiac Monitoring and
it was developed around their needs. Proactive engagements
by members of our technical team prior to the start of
monitoring ensures patients understand how to connect
their device, how it works, and how to reach members of their
monitoring team with questions. Efforts by our technicians to
engage patients prior to therapy has resulted in a patient start
rate exceeding 95%.

Successful monitoring engagements also rely on physicians
having near-real-time and full-disclosure access to data. Our
platform gives physicians clear and unrestricted views of
patient data, empowering them to act quickly and confidently
on treatment decisions.

Emergent alerts are communicated to local care teams
within 10 minutes of receipt, whereas lower value alerts —
a common source of alert fatigue among physicians — can
be modified. Customizable alert criteria allow providers the
flexibility to adjust alert settings, from any device at any time
during the test, to the patient and practice, ensuring providers
receive only the most important information.

Key benefits

• The Mayo Clinic technical team proactively engages
  patients.
• Convenient, on-demand access to near-real-time full
  disclosure data.
• Customizable alert criteria can be modified from any
  device at any point during monitoring.
• Direct access to reports.

For patients, the best monitoring program is the one that delivers clear results quickly and with as little life disruption as possible. Our streamlined solution’s consolidated technology platform allows patients to move seamlessly through all types of testing. Following testing, patients are provided flexible and tailored billing solutions. Mayo Clinic never bills patients for services beyond their in-network, cost-sharing amount.

Through our program, ordering physicians are empowered to make the best decisions about their patients’ health care through unrestricted access to full-disclosure data, customizable transmission of patient alerts, and receipt of final reports within 24 hours of test completion.

Key benefits

Mayo Clinic Cardiovascular Services and Cardiac Monitoring are built on Mayo Clinic’s centralized ECG lab and its decades of experience optimizing remote cardiac monitoring for patients and providers. The key to our model is that all services are channeled through our highly skilled clinicians and technologists.

Our research-based approach to service is rooted in integrated practice and patient care to provide transparent, on-demand information to practitioners. Our team of highly specialized heart experts works to find answers for you and your patients. They will not take over your patients’ care, nor will you face competition from Mayo Clinic as a care provider. Instead, Mayo Clinic’s cardiac monitoring team will partner with you in your patients’ care to provide time- and costsaving answers when your patients need them most.